By the end of this course, you will learn:
- How to navigate change successfully
- How to manage projects in a way that will deliver the results you expects
- The value of overcoming challenges when launching a new idea or program including cost savings, higher sales, better quality products or increased customer satisfaction.
- What does this all mean? Tangible profits and growth for your business!
With this course, you will also get:
- Tons of tools and templates to use on your next initiative!
- Resources and aids to download and keep
- A simple and impactful approach to drive adoption for your key initiative
Navigating Change - Course Outline
Course Introduction
Define Your Change
- Overview
- The Business Case
- Define What’s Changing (People, Process & Tools)
- Define “What’s In It For Me”
- Module Summary
Secure On-going Executive Sponsorship
- Overview
- The Role of Primary and Secondary Executive Sponsors
- Creating an Executive Sponsor Action Plan
- Module Summary
Involve Champions
- Overview
- The Role of Champions
- Creating a Champion Involvement Plan
- Module Summary
Prepare Passengers for the Change
- Overview
- Communications
- Training
- Rewards Alignment
- Module Summary
Recognize & Manage Resistance
- Overview
- Types of Resistance
- Techniques for Managing Resistance
- Module Summary
Course Wrap-up
500MHz Pentium or faster with 512MB Ram (1GB recommended)
1024 x 768 minimum monitor screen resolution with 16-bit video card
Windows 2000, XP or later
MAC Compatible
Broadband connection (256 kbps or greater) connection recommended
Internet Explorer 6.0+ or Firefox 2.0+
Flash Player 9.0+ required for most courses
Sound card with speakers or headphones for audio playback
Browser JavaScript must be enabled