the cost of the course and what methods of payment are accepted?
The cost of each course is located in the course catalog. We accept checks and
credit/debit cards (Visa, Mastercard, American Express, and Discover).
secure to send my credit card information over the internet?
Yes. Career Builder Institute uses a secure server to process all transactions, since credit
card transactions are very sensitive in nature.
happens if I get disconnected from the internet?
If you get disconnected from the internet, you will need to log back into your
account. In this case, you will return to the beginning of the lesson you were
take the course from various locations and computers?
Our courses are set up for students to access their account from any computer
that is compatible.
happens if I have technical difficulties or the system malfunctions during the
If you experience any problem while taking the course, please call 866-438-1485.
take this course with the AOL browser?
You can take the course with any browser of your choosing. But we do not support
the AOL browser. This means our technical support team is not able to help you
in the event of a problem while taking a course w/ the AOL browser. We do
suggest that you use another browser while signed on with AOL. To do this, log
in to AOL and minimize the program. While still connected to the internet, click
on the START button in the lower left hand corner of your screen. Click
PROGRAMS, then click INTERNET EXPLORER, the program icon will have a blue "e".
need to use a PC? What if I have a Macintosh?
If you have a MAC you can still sign on to take any of our classes. Many of our
customers have taken their courses on a MAC and had no problems whatsoever.
However, be aware that our technical support team may be unable to assist you
should you encounter technical difficulties. They do not have MACs and therefore
may be unable to replicate any problem you may encounter. If you have a MAC, you
will need the latest version of internet explorer as well as the latest version
of the Macromedia Flash Player.
need to have sound on my computer to take these classes?
While sound is another feature of our courses, it is not necessary for a
customer to have sound in order to learn the course material or complete the
course. All information played in audio is also displayed in text by the course
How do I
get a username or password? What do I use it for? What should I do if I forget
The username and password is something selected by the student. It should also
be something that they can easily remember. We suggest the student use their
email address. Students will use the same username and password each time they
attempt to log in to the virtual university page to access their course. This
information is entered in the returning students section on the home page of the
I call with questions?
Our customer support number is 866-438-1485.
a passing grade for an exam?
Passing score is 75% or greater for Respiratory Therapists, Registered Nurses,
Dental, Laboratory Technicians, and 70% for Radiolologic Technologists.
the State Requirements for receiving my license?
State requirement differ from state to state, and by discipline. If you are not
sure what your requirements are, it is always suggested to check with your
licensing board. You may also click on the "requirements" tabs found throughout
Nursing and Respiratory share some of the same courses?
We like to offer as many courses as we can. Nursing and Respiratory have a few
courses that are relevant and useful to both professions. Please note that
between these disciplines, including their approving boards, the contact hours
are different. The reason for this is that there are different education
requirements depending on the profession and state that the student is licensed
in, so the hours are approved accordingly.